How does the evaluation at ZENKAI Homens work? ▾
You complete a detailed health questionnaire. A CFM-registered Brazilian urologist reviews your case within 24 hours, by teleconsultation under CFM Resolution 2.314/2022. Where there is a clinical indication, the physician defines an individualized treatment plan and follows your progress monthly.
Do I need lab work before the consultation? ▾
For hormonal health, the physician requests a panel of lab tests before defining the course of treatment. For erectile function and hair loss, a clinical evaluation is generally enough for the first consultation, though the physician may request further tests if needed.
Who is the evaluation for? ▾
The evaluation is for adult men with symptoms related to hormonal decline, erectile dysfunction, or hair loss. The indication for any course of treatment is always individual and determined by the responsible physician after reviewing your case.
What course of treatment might the doctor recommend? ▾
That depends exclusively on the physician's clinical evaluation and your individual picture. The plan may involve guidance, habit changes and, where indicated, pharmacological treatment. ZENKAI does not recommend, suggest or sell medications — the therapeutic decision belongs to the responsible physician and is discussed directly with you in the consultation.
What is included in the plans? ▾
A consultation with a urologist, an individualized treatment plan, monthly follow-up with adjustments, and an AI coach available 24 hours a day. Any prescribed medication is purchased separately by you, at the pharmacy of your choice.
Does ZENKAI sell medications? ▾
No. ZENKAI is a telemedicine platform — we do not manufacture, compound, stock or sell medications. We connect you to CFM-registered Brazilian physicians. If a prescription is issued, you present it at the pharmacy of your choice.
Can I cancel whenever I want? ▾
Yes. No lock-in, no cancellation fee. Cancel through the patient portal or by messaging support at any time.
